Design, cut, and arrange live, dried, or artificial flowers and
clients or customers
fabricate craft or art objects
creativity to art or design work
with customers concerning needs
customer service techniques collect payment
or purchase supplies, materials, or equipment
telephone communication in customer service
training for personnel
rooms or work areas
costs or price arrangements
with client regarding type of arrangement desired
art from ideas
or organize goods
goods or services
goods for shipment or storage
or place goods from/into storage
information from clients, customers, or patients
records of customer charges
color or balance
with clients regarding price and type of arrangement desired and
the date, time, and place of delivery.
Trim material and arrange bouquets, wreaths, terrariums, and other
items using trimmers, shapers, wire, pins, floral tape, foam, and
Plan arrangement according to client's requirements, utilizing knowledge
of design and properties of materials, or select appropriate standard
Unpack stock as it comes into the shop.
Perform general cleaning duties in the store to ensure the shop
is clean and tidy.
Select flora and foliage for arrangements, working with numerous
combinations to synthesize and develop new creations.
Perform office and retail service duties such as keeping financial
records, serving customers, answering telephones, selling giftware
items and receiving payment.
Decorate or supervise the decoration of buildings, halls, churches,
or other facilities for parties, weddings and other occasions.
Inform customers about the care, maintenance, and handling of various
flowers and foliage, indoor plants, and other items.
Wrap and price completed arrangements.
Conduct classes or demonstrations, or train other workers.
Water plants, and cut, condition, and clean flowers and foliage
Create and change in-store and window displays, designs, and looks
to enhance a shop's image.
not required for the position, the following knowledge is preferred:
of principles and processes for providing customer and personal
services. This includes customer needs assessment, meeting quality
standards for services, and evaluation of customer satisfaction.
Knowledge of the structure and content of the English language including
the meaning and spelling of words, rules of composition, and grammar.
Knowledge of principles and methods for showing, promoting, and
selling products or services. This includes marketing strategy and
tactics, product demonstration, sales techniques, and sales control
Knowledge of design techniques, tools, and principles involved in
production of precision technical plans, blueprints, drawings, and
Certificates, or Registrations: